Aug. 31, 2006
COMMENTARY: Ready, Set, Go, Motoring Through the Supermarket
By Dale McFeatters
Scripps Howard News Service
Washington, DC (SHNS) -- Ominous new developments tend to surface first in
the remoter regions of newspaper business sections -- B1 of The Wall Street
Journal can be a terrifying read -- and it is a convention of the trade that
the reporter treats these early warnings as good news.
The Washington Post's Ylan Mui gets right to it in an interview with a
senior executive of Giant Food, the national capital's largest grocer. The
chain's new stores will be designed to make you "forget that you are in a
supermarket."
Put aside for the moment that for a certain age cohort of shoppers
forgetting one's whereabouts is not a particularly desirable outcome of a
trip to a store. We don't want the leaders of the free world losing their
train of thought while shopping for kitty litter: "Is it North Korea or
North Dakota that the president said to invade?" The whole point of a
supermarket is that it is a place to buy food. But that kind of thinking is
so last century.
The point is, the executive tells Mui, "You're leaving a grocery store and
coming into an entertainment store." There will be aisles and piles of
scented candles, wrapping paper, party supplies, dinnerware, small
appliances, CDs and DVDs, everything from "pinatas to pet leashes ," neither
of which, as it happens, I've ever had occasion to buy.
And, oh yes, there will be 200 varieties of cheese -- if you can find them.
Rival Safeway, she reports, is remodeling its stores into "lifestyle
centers." This can't be good.
These stores will have to be immense. Our local Giant is big enough that you
almost have to pack a lunch to trek from the steaks to the frozen French
fries, traversing, as one must, intervening aisles of cleaning supplies, pet
supplies, paper products and crackers, chips and nuts.
I can't help but suspect that these new stores are aimed at people like
myself who think that grocery shopping should be as close as possible to a
smash and grab raid: Get in; grab only what's on the list; and get out. I
speed walk the aisles, don't browse and get in the "15 items or fewer" line
where inevitably I am just in front of a purse-mouthed old woman who glares
disapprovingly at my purchases and makes no effort to hide the fact that
she's counting them. "Ha, ha," I say to myself. "Fifteen on the nose, you
old bat." That really is about as rich a shopping experience as I care for.
But Giant probably assumes that if I can be distracted by an attractive
aisle of automotive accessories, I will think, "Well, as long as I'm here,
why don't I pick up a car along with the lettuce and lunch meat. Maybe a
blazer and slacks to go with the chicken salad and the shrimp on special."
If their stores get big enough and the aisles wide enough, maybe Giant will
let you skip the cart and drive through the automatic doors in your
micro-car and just motor up and down the aisles, reaching out the window to
pluck goods off the shelf and toss them in the back seat, or whatever it is
that a micro-car has behind the driver.
Washington rather lags in the big-box retail category, but my wife's home
town in western Ohio got a Wal-Mart more or less in the middle of town and
then, in short order, two mega-Wal-Marts on either side of town. It was if
neither knew the other was there. These stores are so big that the facades
are broken up into multiple storefronts so they won't look so
overwhelmingly, well, big.
As if Wal-Mart had gotten so vast it was now devouring itself, the original
Wal-Mart was closed and razed. It took a surprisingly short time to knock it
down but the photo did make the front page of the paper.
Contact Dale McFeatters at McFeattersD@SHNS.com. Distributed by Scripps
Howard News Service, http://www.shns.com